Case Management Leaders / Case Management Leaders
Audience
Supervisors/ Managers
Category
Service Delivery
Classification
Helping Clients - Methods and Skills
Prerequisite
 
 
Description [EN]
PLEASE NOTE CHANGE IN START TIME: We will start at 9:30 In this professional development opportunity, we set the stage for excellence in program delivery. Through analysis and synthesis of the main currents of thought and practice in leadership and management across the public, private, non-profit and non-governmental sectors, the Team Leader training covers: 1. Maintaining program fidelity 2. Being technically and tactically proficient 3. Making sound and timely decisions 4. Setting the example 5. Knowing your team and looking out for their welfare 6. Training your people as a team 7. Knowing the boundaries of your leadership 8. Balancing management & leadership 9. Using data to improve your team
Description [FR]