Mediation & Negotiation Techniques for Front Line Workers / Mediation & Negotiation Techniques for Front Line Workers
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Audience
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Front Line
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Category
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Housing First
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Classification
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Helping Clients - Methods and Skills
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Prerequisite
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No Prerequisite required
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- Description [EN]
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Learn how to talk to Landlords & Clients and reach ‘win-win’ solutions.
Negotiation and mediation aims to deal with conflict in a creative and positive way, finding a solution or a way for people to hear and appreciate the difference between their perspectives.
- Description [FR]
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