Mediation & Negotiation Techniques for Front Line Workers / Mediation & Negotiation Techniques for Front Line Workers
Audience
Front Line
Category
Housing First
Classification
Helping Clients - Methods and Skills
Prerequisite
No Prerequisite required
 
 
Description [EN]
Learn how to talk to Landlords & Clients and reach ‘win-win’ solutions. Negotiation and mediation aims to deal with conflict in a creative and positive way, finding a solution or a way for people to hear and appreciate the difference between their perspectives.
Description [FR]