Understanding De-escalation Techniques / Understanding De-escalation Techniques
Audience
Front Line
Category
Housing First
Classification
Helping Clients - Methods and Skills
Prerequisite
 
 
Description [EN]
 Raising awareness of when and how de-escalation is needed. Focusing on the continuum of pre crisis/ crisis / post crisis and the impacts on the worker. Learn how to recognize situations and help while protecting yourself.
Description [FR]
 Raising awareness of when and how de-escalation is needed. Focusing on the continuum of pre crisis/ crisis / post crisis and the impacts on the worker. Learn how to recognize situations and help while protecting yourself.