Tough Talks for Positive Change / Tough talks for Positive Change
Audience
Front Line
Category
Service Delivery
Classification
Helping Clients - Methods and Skills
Prerequisite
 
 
Description [EN]

As humans, the language of emotions is the only one form of communication we all share regardless of culture, race and nationality. We are also hardwired for survival and will behave and action in ways to keep safe in our world. Communication is a tool which helps to foster greater connections or disconnections based on how we express, process, perceive, and interpret exchanges in our personal and professional relationships.

Come join us in this two-hour virtual workshop to learn how to skillfully manage difficult conversations when the stakes are high. You will gain effective communication strategies to support building emotional safety, trust, and repair in relationships. Gain personal insight on your own communications style; learn how thoughts influence behaviours; recognize when stuck in negative communication cycles and what to do to get out of these heightened emotional arousal states to support greater emotional regulation and collaboration.

Description [FR]

As humans, the language of emotions is the only one form of communication we all share regardless of culture, race and nationality. We are also hardwired for survival and will behave and action in ways to keep safe in our world. Communication is a tool which helps to foster greater connections or disconnections based on how we express, process, perceive, and interpret exchanges in our personal and professional relationships.

Come join us in this two-hour virtual workshop to learn how to skillfully manage difficult conversations when the stakes are high. You will gain effective communication strategies to support building emotional safety, trust, and repair in relationships. Gain personal insight on your own communications style; learn how thoughts influence behaviours; recognize when stuck in negative communication cycles and what to do to get out of these heightened emotional arousal states to support greater emotional regulation and collaboration.