Got new staff, volunteers or board members that you need to get up to speed on the basics? OrgCode has designed this two hour training to include: homelessness 101; Housing First 101; the privilege of service; the most common types of services in a system of care, and who leads/manages the system of care; where funding comes from and how funding decisions are made; data and measuring outputs and outcomes; boundaries; why privacy and confidentiality is important; why racial equity and inclusion matter; an introduction to the service orientation of working with people who are homeless or marginally housed; and, the basics of self-care. Content is customized for a Canadian audience.