CCB Training is not 'live' during July and August because of low registrations, but we still have opportunities for learning!

La formation CCB n'est pas en direct en juillet et août en raison du faible nombre d'inscriptions, mais nous avons tout de même des occasions d'apprentissage !

CCB Training is not 'live' during July and August because of low registrations, but we still have opportunities for learning! We have 14 videos on current topics that you can watch and print off your certificates We have asynchronous training specializing in Human Trafficking and supporting Veterans

CCB Training is not 'live' during July and August because of low registrations, but we still have opportunities for learning!

·       We have 14 videos on current topics that you can watch and print off your certificates

·       We have asynchronous training specializing in Human Trafficking and supporting Veterans

Please check the program list, and the Resource Page

If you have questions - do not hesitate to contact us at: homelessnessccb@ottawa.ca

Thank you and have a safe & happy summer!

La formation CCB n'est pas en direct en juillet et août en raison du faible nombre d'inscriptions, mais nous avons tout de même des occasions d'apprentissage !  Nous avons 14 vidéos sur des sujets d'actualité que vous pouvez regarder et imprimer vos certificats. Nous avons une formation asynchrone spécialisée dans la traite des êtres humains et le soutien aux anciens combattants.

·       Nous proposons 14 vidéos sur des sujets d'actualité que vous pouvez visionner et imprimer pour vos certificats.

·       Nous proposons des formations asynchrones spécialisées sur la traite des personnes et le soutien aux anciens combattants.

Veuillez consulter la liste des programmes et la page des ressources.

Pour toute question, n'hésitez pas à nous contacter à : homelessnessccb@ottawa.ca.

Merci et passez un bel été en toute sécurité !

Veuillez nous faire savoir si vous êtes intéressé par ce cours en personne de deux jours - en nous envoyant un courriel à : homelessnessccb@ottawa.ca

Veuillez nous faire savoir si vous êtes intéressé par ce cours en personne de deux jours - en nous envoyant un courriel à : homelessnessccb@ottawa.ca

Comprendre et Gérer les Comportements Agressifs (UMAB) Atelier d’une Journée : Désescalade Verbale 

Aperçu : 

Cette formation compatissante, fondée sur une approche informée sur les traumatismes, est  conçue pour les professionnels des services confrontés régulièrement à des comportements  agressifs ou violents de la part de clients. L’accent est mis sur la désescalade verbale, la  conscience de soi et le respect tant pour les clients que pour le personnel. 

Principales Caractéristiques : 

• Approche centrée sur le client, informée par les traumatismes 

• Basée sur le Continuum du Comportement Agressif : Pré-crise, Crise, et Post-crise • Met l’accent sur la conscience de soi, les soins personnels, et la résilience émotionnelle • Conforme aux lois, politiques et valeurs organisationnelles pertinentes 

Objectifs d’Apprentissage : 

• Comprendre les deux types d’agression et les facteurs contributifs (biologiques,  psychologiques, socioculturels, environnementaux) 

• Identifier les signaux et comportements selon les phases du continuum • Appliquer les techniques de désescalade verbale : apaisement, désamorçage et débriefing • Développer la conscience de soi et la régulation émotionnelle 

Résultats d’Apprentissage : 

• Évaluer avec précision les comportements agressifs et appliquer des interventions  verbales appropriées 

• Maintenir un environnement respectueux et sécuritaire pendant les crises • Gérer avec confiance les comportements difficiles sans intervention physique 

Remarque : Cette formation n'inclut pas de techniques physiques. Pour apprendre des  stratégies de protection physique, la formation UMAB de deux jours sera mieux. 

Atelier de Deux Jours : Composante Verbale + Techniques d’Auto-Protection et  de Désengagement 

(Sans Immobilisations Physiques) 

Aperçu : 

Cette formation complète reprend les techniques verbales de la première journée et y ajoute des  stratégies essentielles d’auto-protection et de désengagement. Idéale pour les intervenants de 

première ligne souhaitant acquérir une gamme complète de compétences pour gérer les  comportements agressifs tout en respectant la dignité des clients et en assurant la sécurité sur le  lieu de travail. 

Principales Caractéristiques : 

• Jour 1 : Désescalade verbale (identique à la formation d'une journée) • Jour 2 : Pratique des techniques physiques de protection personnelle et de  désengagement, sans contrainte 

• Mise en valeur de la conscience situationnelle, du positionnement et de la sécurité • Conforme aux politiques de service et aux exigences légales 

Objectifs d’Apprentissage : 

• Tous les objectifs de la formation d’une journée, en plus de : 

• Comprendre les principes de l’auto-protection et du positionnement 

• Apprendre à intervenir ou se retirer d’une situation dangereuse en toute sécurité • Appliquer des compétences physiques pour se protéger sans utiliser de contraintes 

Résultats d’Apprentissage : 

• Gérer des situations de crise en combinant les approches verbales et physiques non  coercitives 

• Maintenir la sécurité du personnel et des clients dans les contextes à risque • Reconnaître les signes de danger et appliquer des techniques sûres de désengagement 

Informations Importantes : 

• Participation physique requise pour l'obtention du certificat 

• Porter des vêtements confortables et des chaussures de sport 

• Informer l’instructeur de toute limitation physique ou médicale à l’avance • Aucune immobilisation physique n’est enseignée dans ce cours. 

Pour les formations avec immobilisation, veuillez contacter Hy ‘N’ Hancement à  l’adresse : hynhancement@gmail.com ou visitez www.umabcanada.com 

Avis sur la Sécurité Émotionnelle : 

Cette formation peut inclure des discussions sur des sujets sensibles liés aux traumatismes. Les  participants sont encouragés à prendre une pause au besoin et à demander du soutien auprès des  formateurs ou de l’administration du CCB Ottawa, à tout moment avant, pendant ou après la session.

YHS Presents "Flourishing in the Workplace"

Learning Description:

This workshop introduces the concepts of flourishing and languishing in the workplace, supporting insights into how well-being impacts both individual performance and organizational success. Through the exploration of evidence-based models, participants will learn to identify factors that contribute to a thriving work environment and discover actionable strategies to flourish at work, applying their knowledge to help create a more positive, engaged, and productive workplace culture.

What you will need:

•Handouts: These will be added to the chat at the beginning of the webinar/workshop, please open/download them as we may use them for engagement activities.

•Readiness to Participate: Our workshops are designed to be interactive, and we value your active involvement!

•Early Connection: If possible, please connect a few minutes prior to our start time to ensure everything is working.

•Confidentiality: The slides will not be shared, and the training will not be recorded to maintain confidentiality.

•Quiet Environment: Ensure you are in a quiet space where you can comfortably focus on the presentation.

•Refreshments: Treat our time together like an in-person training. Have snacks, tea, coffee, or water to nourish yourself so you can be fully present.

Please log in with Zoom Link sent in reminder
June 12, 2025
Thu 10:00 AM - 12:00 PM

Learn More Register

YHS Present "Intersecting Identities in the Workplace"

Training Session Description: Foster a more inclusive and supportive work environment by empowering participants to build confidence and lead by example! Through the lens of the R.E.A.L. Framework, attendees will explore social identity and intersectionality in the workplace to gain a deeper understanding of how intersecting identities can create barriers to well-being and success, both for individuals and teams. Reflection and discussion support attendees in examining the impacts of these complexities on workplace dynamics, learning practical strategies to challenge internal biases.

What you will need:

• Handouts: These will be added to the chat at the beginning of the webinar/workshop, please open/download them as we may use them for engagement activities.

• Readiness to Participate: Our workshops are designed to be interactive, and we value your active involvement!

• Early Connection: If possible, please connect a few minutes prior to our start time to ensure everything is working.

• Confidentiality: The slides will not be shared, and the training will not be recorded to maintain confidentiality.

•            Quiet Environment: Ensure you are in a quiet space where you can comfortably focus on the presentation. The slides will not be shared, and the training will not be recorded to maintain confidentiality.

• Refreshments: Treat our time together like an in-person training. Have snacks, tea, coffee, or water to nourish yourself so you can be fully present.

Please log in with Zoom Link sent in reminder
June 17, 2025
Tue 1:30 PM - 3:30 PM

Learn More Register

Circles of Grief Support: A Guided Approach on How to Comfort Others in their Grief

Introduction to Grief ; Attachment and Loss; The Mourning Process; Effects of Loss & Trauma; Grief and The Family; Support ; Principals; Levels & Layers of Support

Please sign into Zoom (V5) with link in email
June 18, 2025
Wed 1:00 PM - 4:00 PM

Learn More Waitlist

Asynchronous Training on Human Trafficking from the TC Online Institute. A package of three programs- 6 hours to complete. For "First Priority" registrants

 Our First Priority registrations are: Housing Based Case Managers, and Front Line Workers from our funded agencies

*You must complete all three online training programs within 90 days of receiving your joining instructions from TC Online Institute). TC Online Institute | Science of Trauma

 TC Online Institute is a virtual platform for professionals and individuals seeking to expand their knowledge of Trauma Healing, and Human Trafficking.

https://www.tconlineinstitute.com/why-choose-us

Trauma Lab: The Science of Unhealed Trauma (96 minutes)

Description: This innovative program offers a safe space to explore and understand the impact of trauma on mental and emotional well-being from a Trauma survivor’s perspective. Through interactive sessions and expert guidance, you will learn effective coping strategies, build resilience, and develop a deeper connection with yourself, the clients you serve, or loved ones who survived traumatic events. Join us to embark on a journey of self-discovery and empowerment as you transform trauma into strength and foster a healthier, more fulfilling life.

Can You See Me Now? A Human Trafficking Course for Service Providers by Survivors of Human Trafficking (Approximately 4 hours)

Description: “Can you see me now” is a course for Service Providers designed and created by award winning Canadian survivor advocate Timea E. Nagy. The course is designed for both Police officers and Service providers for detecting a victim of human trafficking and to be able to offer victim centered trauma informed support in various situations including emergencies, transitional stages and long-term care.

The course will cover: The Mindset of a Victim Before, During and After Trafficking Domestic Sex Trafficking Forced Labor Why victims don’t leave Victim centered approach for service providers.

Digital Sex Trafficking (45 minutes)

This is Asynchronous Learning
June 21, 2025
Sat 12:01 AM - 12:02 AM

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Would you like to host a Mental Health First Aid course at your agency?

Please tell us if you would like to coordinate and host the ROH Community Outreach Team presenting a Mental Health First Aid course at your agency. See descriptions here: https://mentalhealthcommission.ca/training/mhfa/

It would require pre-course work from your participants and a full day of in person training.

You would need an appropriate room with a screen for the projector, or a TV with HDMI port; tables, chairs and opportunity for refreshments & rest rooms close by.

Minimum 12, Maximum 25 people

CCB Training would pay for the course.

You would be responsible for making sure the minimum registration was met, coordinating the pre-course work, and hosting the event.

This is not a training program - FYI only
June 30, 2025
Mon 12:00 AM - 12:01 AM

Learn More Waitlist

If you are an HBCM - Please tell us if you are interested in this five hour/12 Module on-line course: Introduction to Trauma Exposed Professionals working with VETERANS

If you are an HBCM and interested please email: homelessnessccb@ottawa.ca

Introduction to Trauma Exposed Professionals (warriorhealth.ca)

Ce cours est aussi offert en français

Introduction to Trauma Exposed Professionals – this course will take five hours to complete at your own pace.

Developed by Dr. Tim Black, R. Psych.

This course has been designed for providers in an effort to highlight the unique work environments that are considered routine for those who serve in our Canadian Armed Forces and Public Safety professions. The course will increase learner competencies in the Military/PSP - Civilian Divide, Military/PSP culture and will provide culturally specific clinical approaches to support the complex mental health needs of those who serve Canada at home and abroad.

Introduction to Trauma Exposed professionals was developed in partnership with the Atlas Institute for Veterans and Families. The Atlas Institute builds strong community networks to create a system of the best possible supports and services for veterans, first responders and their families. Wounded Warriors Canada is grateful for their support.

This User Friendly course has 12 Modules that each include curriculum and a video. Topics: Stoicism; Culture; Organizations and the two Professionals; The Role of Structure and the BETR Model; The Trauma Formula,  The Structured Approach; The Trauma Line, Three Part Narrative; Self Care; Closing Thoughts

This is Asynchronous Learning
June 30, 2025
Mon 12:00 AM - 12:01 AM

Learn More Register

Veuillez nous faire savoir si vous êtes intéressé par ce cours en personne de deux jours - en nous envoyant un courriel à : homelessnessccb@ottawa.ca

Location To Be Confirmed
July 1, 2025
Tue 12:00 AM - 12:01 AM

Learn More Waitlist

Introduction to 2SLGBTQ+ and Trans Inclusion Training

2SLGBTQ+ inclusion is an important aspect of effective health and social service delivery, particularly within the housing and homelessness sector. This workshop will explore core concepts pertaining to gender and sexual identity and expression, while providing attendees with practical skills and strategies to bring 2SLGBTQ+ inclusion to life in their work and workplace.. Learning Objectives: • Understand gender and sexual diversity, key concepts, and everyday realities of 2SLGBTQ+ communities • Learn new practices and strategies for supporting 2SLGBTQ+ colleagues, clients and communities

Please sign into Zoom (V5) with link in email
September 11, 2025
Thu 2:00 PM - 4:30 PM

Learn More Register